That looks quite okay. Maybe your apache does not follow symlinks?
Maybe (how to find out?). In any case it's not a big problem, but enough
to buggle me. So maybe others will encounter the same problem...
That's a configuration option for apache. Would you send a bug report to
Debian's BTS, pleas
I am a new OTRS user -- it's working great so
far...
One thing I can't seem to find, and would like to
suggest --
When using a pre-canned response to resond to a
customer, I would like to be able to say:
Hi {FIRST_NAME},
rather than:
Hi {FROM},
(I am not using the correct format,
All our attachments from Outlook to OTRS
come in as an IPM.Microsoft Mail.Note
Any ideas why.
I'm sure this wasn't the case when we were testing.
We are using OTRS 1.2.3 and Outlook 2002
and POP3 and SMTP on Exchange 5.5.
Rajendrakumar Premji Varsani BSc
(Hons)
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