Hello Jack,
Monday, March 7, 2005, 7:14:02 PM, you wrote:
> What I do is put all tickets I want to close into a queue (I call
> it zDiscard). I then have a nightly Generic Agent job that will
> delete all tickets that are in that queue.
I do it like you now. But I want remove all tickets that
> From: Philippe Roth <[EMAIL PROTECTED]>
> Reply-To: "User questions and discussions about OTRS."
> Date: Mon, 7 Mar 2005 17:31:27 +0100
> To:
> Subject: [otrs] OTRS https
>
> Dear All,
>
> First, thank you all for the answers you sent to my questions.
> Everything is not set for the moment an
Philippe Roth a écrit :
Dear All,
First, thank you all for the answers you sent to my questions.
Everything is not set for the moment and maybe I will continue my
last questions...
But now, I have a configuration problem. I would like to make OTRS
accessible under https (it's under Linux)...
Dear All,
First, thank you all for the answers you sent to my questions.
Everything is not set for the moment and maybe I will continue my last
questions...
But now, I have a configuration problem.
I would like to make OTRS accessible under https (it's under Linux)...
I did certificates and if I
What I do is put all tickets I want to close into a queue (I call it zDiscard).
I then have a nightly Generic Agent job that will delete all tickets that are
in that queue.
-
Jack Doyle, Network+
Systems Operations Specialist
Lewis-Gale Clinic Information Systems
-Original Message
Hello otrs,
How do I can phisically remove tickets that are closed by generic
agent, e.g. spam tickets?
--
Best regards,
Alex
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Moin,
as far as i understood this feature it is just for
'linking' tickets to esach other, to show that there is a relation between
them (e.g. follow up with new number, similiar case, same error different
client etc.) In this meaning it doesnt make that much sense to close a
linked ticket, doesn
Hi!
The only think I've seen so far is the "link" option (in Ticket Zoom),
but it doesn't
work as I expected. I suppose that if you link ticket A to ticket B, and then
someone
closes ticket B, ticket A should close automatically with the same close state
than ticket
B. It sho
Hello!
I'm not using Postgresql, but I've had weird problems with mod_perl2.
Take a
look at http://lists.otrs.org/pipermail/otrs/2005-February/007379.html
Maybe this helps you too. Good luck!
Regards,
On 6 Mar 2005 at 20:27, Wiktor Wodecki wrote:
> -BEGIN
