Re: [otrs] System Logs

Good Morning Victor Thanks for the help, I'll check it out... Rudi On 4/28/05, Victor Rodriguez Cortes <[EMAIL PROTECTED]> wrote: >Hi! > >If you used the default settings they would probably be in your syslog > (tipically: /var/log/messages or /var/log/syslog). You may also find

[otrs] Attempting Active Directory connection - getting computer names i n results as well.

Our AD tree is structured something like this:   - corp     - Site 1     - Computers     - Users     - Site 2     - Computers     - Users   This is great for organization, but I'm not sure how to restrict my searches when AD/LDAP integration is enabled with such a hiera

[otrs] AutoIncrement not working for me

Folks, I've been trying to get my ticket numbers to look like 1000,1001, etc but have had no luck. I've edited Config.pm and done a 'service httpd restart' and 'service otrs restart' $Self->{TicketNumberGenerator} = 'Kernel::System::Ticket::Number::AutoIncrement'; $Self->{'TicketNumberGenerator:

Re: [otrs] Error Message

Hi Martin, I was asking for that error message in the past - without success... So I try to ask again today: I have above mentioned error logs in my apache2 error.log with otrs 1.3.2 Can I do something against that? Thats not really a bug, it´s only a not needed message. Please ignore the message

[otrs] Error Message

Hi! I was asking for that error message in the past - without success... So I try to ask again today: I have above mentioned error logs in my apache2 error.log with otrs 1.3.2 Can I do something against that? lg Martin - ERROR: OTRS-CGI-10 Perl: 5.8.3 OS: linux Time: Mon May 2 10:06:54 200