Hi!
does anyone know if it is possible for a customer user to open a call
and automatically notify other relevant users using the customer web
interface?
A CC field in the web interface would do the job... but it would be
great if an user can open
a call and allow other users to have access to th
On Thu, 12 May 2005, martin hochreiter wrote:
I know sendmail can warn you if more than 4 hours go by, I'm sure postfix
has a similar function. You might need some special rules to make sure
the "warning" email gets handled right, tho, and be careful what return
address it goes out with.
-Dan
Dan Mahoney, System Admin schrieb:
On Thu, 12 May 2005, martin hochreiter wrote:
This is almost certainly a question to be asked on a forum relevant to
postfix and/or your OS rather than OTRS. You ARE injecting to the
mail queue of the machine on which OTRS is running, right? Or are you
trying
On Thu, 12 May 2005, martin hochreiter wrote:
This is almost certainly a question to be asked on a forum relevant to
postfix and/or your OS rather than OTRS. You ARE injecting to the mail
queue of the machine on which OTRS is running, right? Or are you trying
to get OTRS to speak SMTP directly
Hi!
We are sending mails via otrs-postfix and a mail relay.
Unfortunately the mail relay is down sometimes.
Can I configure otrs and/or postfix to notify me via otrs
that an email could not be delivered?
lg
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Hi!
On Mi, Mai 11, 2005 at 11:10:53 -0400, Brian Ronk wrote:
>Ok, I got mod_perl2 installed and running, and made a few changes in my
>config. Now I just get a conection refused error when I try to browse
>to /otrs. I have a , but nothing for vhosts. Do I need to
>add one? I'm new to the ni
