I have a group of users that have the “move_into”
and “create” role for another group.
They are able to move tickets to the other group’s
queue but as soon as they do they are give a “no permission go away”
message.
What’s the deal?
Cyrille
OTRS-WIN 124
Never mind. It helps to read all of the documentation first.
Kapt Kaos wrote:
How would I set the smtp server otrs uses to send email? I am running
2.0.0-beta2. I am set to pop mail down from one server but need to use
another for sending mail.
Thank you,
Kapt Kaos
__
How would I set the smtp server otrs uses to send email? I am running
2.0.0-beta2. I am set to pop mail down from one server but need to use
another for sending mail.
Thank you,
Kapt Kaos
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive:
Has anyone seen this before at all? As it seems to
reference the CustomerUser portion of the LDAP configuration - is that the part
used for customer authentication at the customer login page? As we are not
using the customer login portion, can I simply comment out that portion of the
confi
Hello Thiago!
On Fr, Mai 20, 2005 at 11:51:43 -0300, Thiago Lima wrote:
>There's any way to make an administrador receive all tickets created in
>his email?
>
> I want to have someone that does not access otrs all the time to be
>able to see what's going on.
I think what you are look
Hi all,
There's any way to make an administrador receive all tickets created in
his email?
I want to have someone that does not access otrs all the time to be
able to see what's going on.
I'm using otrs 1.2.3.
Thanks alot
Thiago lima.
_
Hello!
On Thu, May 19, 2005 at 03:00:55PM +0100, Varsani, Rajendrakumar (PSD) wrote:
>So that customers see more of the original message that they originally
>sent. In the following example the default six lines is not enough:
>
>
> Your Help Desk ticket number is : 200505191393 and is
