Re: [otrs] FW: Closed Ticket

2005-11-05 Thread Pim Rupert (Lemonbit)
We have recently installed otrs. We are having difficulty in tracing the closed tickets. Please help me When a ticket is closed, it is not easily visible in the 'front view' (as it should be, btw). You can browse your 'archives' using the Search function. Besides that I would really like an

[otrs] FW: Closed Ticket

2005-11-05 Thread Manish Sharma
    We have recently installed otrs. We are having difficulty in tracing the closed tickets. Please help me   Warm regards,   Manish Sharma Programme Manager PTU's Gian Jyoti School of TQM & Entrepreneurship   Mobile:  +91 98554 06222 Telephone: 0172 223 6187, 0172 5541187