Hi Shawn,
Maybe you can install the Perl GD lib through CPAN instead of RPM?
[EMAIL PROTECTED] wrote:
Dear Support Chain,
I an interesting combination. I have setup and sucessfully configured a
OTRS server on SuSE 9.3 32 bit system. Now, my boss has ordered 64 bit
servers. I now cannot fi
Dear Support Chain,
I an interesting combination.
I have setup and sucessfully configured a OTRS server on SuSE 9.3 32 bit
system. Now, my boss has ordered 64 bit servers. I now cannot find
a version of the perl-GD software that will run on the box. The only
version I have found wan
Hi all,
I'm fairly new to OTRS and had a question that is probably simple but I
haven't figured it out yet. I'm the sole tech guy at a school. They
decided that they want 4 different people to be able to assign my
priorities, as great as that sounds. Anyway, is there a way to set it
so tha
Thanks for sharing your experience with the list, Keith. Much appreciated.
Special thanks for going on to mention your impression of using the free
fields... a feature that I'm having a tough time understanding
conceptually(you'd think their use would be straightforward but alas,
not to me).
On Friday 02 December 2005 3:35 am, Wim Fournier wrote:
> Hi,
>
> Use the FreeText field already in OTRS. Don't add it to the database
> yourself.
> Have a look at the conversation with the subject: "Small Customization
> of Customers and Tickets" I had before. It explains how to do this.
Yes I d
Kieth;
On Thu, Dec 01, 2005 at 02:56:55PM -0800, Keith Turner wrote:
> Shawn Holland:
> I've been wanting to add additional information to the customers...
>
> Keith adds:
> Hi, we) - after much striving - finally figured it out. I'll post a version of
> this to otrs mail as well. Comments welco
Keith;
Thanks for the hint. I'll poke around in generic.pm and see what I can
see. If you find anything further, let me know and I'll do the same.
-=cj
On Thu, Dec 01, 2005 at 01:51:59PM -0800, Keith Turner wrote:
> Chris:
> snip
>
> >A client would like more information displayed about the c
Hi,
I've installed OTRS 2.0.4 on a CentOS4 server (x86_64). I used the tar
ball rather than RPM.
Our cronjob's worked fine until I started to add custom configs to
Config.pm. I am now getting this error generated every time a cronjob is
ran:
"Odd number of elements in anonymous hash at /op
