Re: AW: [otrs] OTRS just as long as you do not have 64 bit ARC

2005-12-04 Thread Constantin V. Boulatnikoff
[EMAIL PROTECTED] wrote: Thanks, I was so far, but was not sure how to get around my firewall because we only have an internet proxy. Is it possible to reconfigure CPAN, when I have configured it incorrectlyß Does anyone know what ports CPAN uses? CPAN uses standart ftp/http clients which

Re: [otrs] Customer Info in Ticket Zoom

2005-12-04 Thread Wim Fournier
Shawn Holland wrote: On Friday 02 December 2005 3:35 am, Wim Fournier wrote: Hi, Use the FreeText field already in OTRS. Don't add it to the database yourself. Have a look at the conversation with the subject: "Small Customization of Customers and Tickets" I had before. It explains how to d

AW: [otrs] OTRS just as long as you do not have 64 bit ARC

2005-12-04 Thread shawn.beasley
Thanks, I was so far, but was not sure how to get around my firewall because we only have an internet proxy. Is it possible to reconfigure CPAN, when I have configured it incorrectlyß Does anyone know what ports CPAN uses? Vielen Dank, Shawn Beasley Support - IT -Ursprüngliche Nachricht

Re: [otrs] OTRS just as long as you do not have 64 bit ARC

2005-12-04 Thread Constantin V. Boulatnikoff
[EMAIL PROTECTED] wrote: Dear Support Chain, I an interesting combination. I have setup and sucessfully configured a OTRS server on SuSE 9.3 32 bit system. Now, my boss has ordered 64 bit servers. I now cannot find a version of the perl-GD software that will run on the box. The only ve

[otrs] Customer Add: More input type's then text

2005-12-04 Thread Shawn Holland
Hey, I have followed Keith Turner's example of how to modify the customer form to have aditional information. BTW works great! I have copied the CustomerUser object from Defaults.pm into Config.pm I have modified the mapping to include [ 'Misc', 'Misc', 'misc', 1, 1, 'text', '', 0 ], Using p

Re: [otrs] Odd number of elements errors in cronjob's

2005-12-04 Thread Matt M.
Jon Fanti wrote: Hi, I've installed OTRS 2.0.4 on a CentOS4 server (x86_64). I used the tar ball rather than RPM. Our cronjob's worked fine until I started to add custom configs to Config.pm. I am now getting this error generated every time a cronjob is ran: "Odd number of elements in an