[otrs] Windows httd.conf

Can someone please post a working windows http.conf file for otrs 2.4 i have toyed with it so much trying to get it to work its driving me nuts. Thanks Michael ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pi

Re: [otrs] custom sorting of tickets

This is an interesting question to me (sorry, no complete answer) because, as far as I can tell, you can sort up/down by any column/field in search results, but not in Queue View. I find that limitation inconvenient, and would be happy to know of a way to sort in Queue View. -tom > On Fri,

[otrs] custom sorting of tickets

I'm thinking about using OTRS for a client's site. One of the features I absolutely need is the ability to sort all of my tickets into the exact order I want. I know a lot of systems only allow you to specify a few priority levels and then sort tickets by those levels. Is the kind of custom sortin

[otrs] Ticket Escalation problem

I keep getting Ticket Escalation emails about closed tickets. How do I fix that? JC Boursiquot ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/

[otrs] *** Newbie Help *** Cannot receive mail in OTRS

I have been trying to get the mail to go to any queue in OTRS to no avail. The test email file worked fine. I want to use procmail to get the emails into the system. Can anyone share their procmail conf file? I thank you in advance for you help. JC Boursiquot __

RE: [otrs] deleted ZZZAuto.pm

I beleive ZZZAuto.pm is created while doing configurations inside the OTRS web interface. There is always saved a zipy of that file in the same directory, so you should be able to recover using that. Best regards Are Hoel Systems Administrator Telio AS - www.telio.no > -Original Message

[otrs] deleted ZZZAuto.pm

Hi,    Is there any way to recover ZZZAuto,pm? It doesn’t come with the distribution, so I presume is build from a script. How can I rebuild it K   Thanks in advance,    Duarte Cordeiro ___ OTRS mailing list: otrs - Webpage: http://otr

[otrs] LDAP Authentication

Hi, I am trying to configure OTRS for authenticating with LDAP server running on NetWare 6.0. Even after repeated trials, I am not able to proceed further in this direction. I would like to know whether some has done this. Thanks, Prafulla Kumar ___

[otrs] Re: NumberGenerator change problem

Alexander, thanks. This solved the issue. Before I restarted just OTRS service after Config.pm change. Regards, Nikola ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lis

Re: [otrs] MySQL 4.0 with OTRS v2 on Windows 2003 - Part Deux

Hi! Solaris User wrote: Marco Geweke, I tried your method, but it did not work. For one thing, there is no crypt() function in MySQL. I tried encrypt, and decrypt, but it did not work. You asked for a way to encrypt the password in PHP the same way otrs does in Perl, and that's the way: