Hi,
is it possible print only the current email of an request?
The reason behind this: request can really grow (about 20-40 emails) and
the printout always contains the whole communication not only the email
I'm looking at.
If that's not possible at the moment, where shall I start to make
changes
Hello,
A while ago in our company we have started using OTRS as main support
system.
Structure is as follows:
customer sends an email to account A, from there it is forwarded to
account B, where OTRS is downloading it.
Unfortunately lately we have encountered that on OTRS no all mails were
v
In article <[EMAIL PROTECTED]>,
"Simone Girlanda" <[EMAIL PROTECTED]> wrote:
> I solved my problem configuring mySQL ini file.
>
> I'm working on a MSWindows installation, OTRS setup create the my.ini file
> with a section named [mysqld-nt], the section contain the correct
> "max allowed packet
In article
<[EMAIL PROTECTED]>,
"Thomas Nilsen" <[EMAIL PROTECTED]> wrote:
> You're quite right. The httpd daemon should not crash as a result - but in
> any case, it could give rather strange results. In the cases i've seen and
> tested, IE would return a DNS error - which if course had nothi
I solved my problem configuring mySQL ini file.
I'm working on a MSWindows installation, OTRS setup create the my.ini file
with a section named [mysqld-nt], the section contain the correct
"max_allowed_packet = 50M", but problem persist.
I have to change the section name to [mysqld] in order to
You're quite right. The httpd daemon should not crash as a result - but in any
case, it could give rather strange results. In the cases i've seen and tested,
IE would return a DNS error - which if course had nothing to do with it. But
anyway, I suggest you bump up the error logging on Apache an
In article
<[EMAIL PROTECTED]>,
"Thomas Nilsen" <[EMAIL PROTECTED]> wrote:
> Check the apache config setting for LimitRequestBody. This is the control
> mechanism in apache for the maximum size of any POST data. Default is 0 -
> which means no limits. Most likely, this is set to a 5 MB limit i
Danie Theron wrote:
I tried to access the Package Manager , gave me an error about
permissions so I ran :
./SetPermissions.sh /usr/share/otrs otrs www-data
Now I can't access ANYTHING , no Queues nothing. Please help!
The error message I'm getting is :
Error: Can't create /usr/share/otrs/var
