If you saying that your ISP blocks smtp traffic you are probably in a
little trouble already.
However, I suspect this is not the case and they are only allowing
authenticated smtp for mail relay through their mail servers. You have two
options set up postfix (or exim if you prefer) to connect to
Hello all,
I was not able to solve my previous issue:
>> I setup a generic
agent to assign new tickets from a certain user to
>> change the owner
to another user. When I save the agent, it warns me that
>> 35 tickets will
be effected.
>>
>>
>>
>> However when I
clic
We have succesfully installed OTRS and are now currently testing if it can be used for our aftersales system. We currently have one situation: The System Log in the Admin menu is not working.
We have installed OTRS 2.0.4 on a windows machine using the installer.
Is there any config change requi
Hi,
Does anyone know how to use wildcard in the search form for the
division-field. I've managed to use wildcards for the ticket ID but not
for division.
Thanks in advance.
/Johan
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Archive: http
Tom French wrote:
The above FQDN is NOT what I want. I need to use a static ip
192.168.111.31 or server1 as the FQDN.
Neither is a fully qualified domain name. A FQDN would be something
like server1.deicoprs.net.
Nils Breunese.
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OTRS mailing l
When a email gets sent for notification of a ticket being opened. i.e.:
Hi Sean,
a ticket [200603301024] is assigned to you by "Tom French".
Comment:
http://itsupport.deicorp.net/otrs/index.pl?Action=AgentZoom&TicketID=7
Your OTRS Notification Master
The above FQDN is NOT what I want.
