Hi list,
I have integer active directory account with otrs. Or some account have
french caracters (é, ç, ...) And in OTRS they are not correctly updated.
I try to change charset parameter in Config.pm without results.
As anyone have this problem and find a solution ?
Thanks in advance
--
Gui
Sorry to be a pain Falko, but any chance when you are able that you could send
me a copy of the Config.pm you posted? (or someone else on the list who still
has that email)
I only joined the mailing list a couple of days ago so don't have your previous
email to look at, and in the online ar
Thank you very much Alexandre. That was indeed the problem.
Glenn Campbell
Acting Manager gestionnaire par intérimaire
InformaticsInformatique
Canadian Coast Guard College Collège de la Garde côtière canadienne
Telephone : 902-567-3222
Hi
I think what you are after is in the Admin
module – PostMaster Pop3 Account
e.g. http://x/otrs/index.pl?Action="">
Have a look at the “Trusted”
and “Dispatching” and Queue field – if you set the trusted
field to Yes, the Dispatching field to queue and the Queue name to t
Sorry,
I want that the mail sended from a customer to [EMAIL PROTECTED] they come inserted
automatically in the queue of otrs.
How can i do?
- Original Message -
From:
[EMAIL PROTECTED]
To: User questions and discussions about OTRS.org
Sent: Thursday, May 11, 20
Dear Sir,
In version 1.1 manual (Chapter 19), it is stated that Multi Hosting is
possible. In this chapter different scenarios have been given.
But in version 2.0 manual, I was not able to find any info related to
Multi Hosting. I request the users who have worked on this setup to
help me.
I a
hi,
Postgresql team has released the new .4 version as security fix.
http://www.postgresql.org/docs/techdocs.52
This is related to addslash and Unicode like charmaps.
A few weeks ago, members of our Japanese developer community contacted
us with news of a SQL injection exploit for PostgreSQL w
Le jeudi 25 mai 2006 à 08:40 -0400, [EMAIL PROTECTED] a écrit :
> Greetings -
>
> I am using OTRS 2.0.3 on a linux system and it has been working fine
> for quite some time until just recently. I tried to add a new user to
> the system and the last name field is already filled in when I click
Hi Christian,
Hardware Proliant ML370R03 X2800
OS is RedHat 8
Database is MySQL 4.1.1
Tables
article is 4,848 records
ticket is 1,252 records
time_accounting 2,090 records
when i use this query;
SELECT `ticket_id`, sum(time_unit) FROM `time_accounting` WHERE
`create_time` >= '2006-04-01 00:00:00
