Re: [otrs] Pb connecting customer using a db backend / password

2006-09-02 Thread Nils Breunese (Lemonbit Internet)
Patrice wrote: I have a problem with the password that are stored within a DB Backend. OTRS and my user database are not using the same password hashing algorithm ! Clear password : test3 Otrs hashing password : teWtwbeIm3BdA My user database password : 8ad8757baa8564dc136c1e07507f4a98 W

RE: [otrs] wanted: help to fix problem

2006-09-02 Thread Marc Herms
> Do I have direct access (ie ssh) to your server? yes, it´s my own server (housing) and I have SSH access. I can create you a login then... regards, marc > > Tony > > -Original Message- > From: "Marc Herms" <[EMAIL PROTECTED]> > To: "User questions and discussions about OTRS

RE: [otrs] wanted: help to fix problem

2006-09-02 Thread Tony Nguyen
Do I have direct access (ie ssh) to your server? Tony -Original Message- From: "Marc Herms" <[EMAIL PROTECTED]> To: "User questions and discussions about OTRS.org" Sent: 9/2/06 5:54 AM Subject: RE: [otrs] wanted: help to fix problem On Fri, 1 Sep 2006 23:05:50 -0400, Tony Nguyen wrote >

[otrs] Pb connecting customer using a db backend / password

2006-09-02 Thread patrice-bonhomme
Hi,I have a problem with the password that are stored within a DB Backend. OTRS and my user database are not using the same password hashing algorithm !Clear password : test3Otrs hashing password : teWtwbeIm3BdAMy user database password : 8ad8757baa8564dc136c1e07507f4a98What can i do ? I can

[otrs] Pb connecting customer using a db backend

2006-09-02 Thread Test 1001 listes
Hi, I have a problem with the password that are stored within a DB Backend. OTRS and my user database are not using the same password hashing algorithm ! Clear password : test3 Otrs hashing password : teWtwbeIm3BdA My user database : 8ad8757baa8564dc136c1e07507f4a98 What can i do ? I can't chan

RE: [otrs] wanted: help to fix problem

2006-09-02 Thread Marc Herms
On Fri, 1 Sep 2006 23:05:50 -0400, Tony Nguyen wrote > It should be easy. Most likely its a Sendmail issue. I can give you a hand on tuesday. I am flying to Germany on Tuesday, so unfortunately I don´t have time tuesday. Either monday or later the next week (thursday/friday). thanks, marc