[otrs] MD5 passwords

Hi again, For what I searched, MD5 for passwords option is a new feature in the CVS. Is it possible to get it working in a version 2.0? thanks. -- Bruno ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/

RE: [otrs] Survey Module

I could use some help on this as well. I got the module installed and appears on the Nav bar and setup the options in Sysconfig. Not sure what I need to do to "trigger" the survey emails. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Maurice James

RE: [otrs] Survey Module

Does anyone have any experience with the survey module? _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Maurice James Ny Sent: Monday, December 04, 2006 5:42 PM To: otrs@otrs.org Subject: [otrs] Survey Module Does anyone know how to use the survey module? I have it

Re: [otrs] Configure OTRS with other DB

Thanks Alex! I got it working, I didn't got the user creation working though, as I didn't understand yet how to map the values required to the database (creation_date and other dates). But this don't worries me as I will make the account creation through other front-end. I also have a new proble

RE: [otrs] Double Chucking Email

Ah ha, fixed my issue, so I will let anyone else know just incase they have this problem, if you use emacs to edit it makes that wonderful ~ file as a backup copy in the same dir, well if you do that in the /opt/otrs/var/cron dir, it creates 2 entries for postmaster and if they are setup in my case

[otrs] Search for activity?

Is there any way to search for all the activity one user has done in a given time period? Since someone might work on a ticket, but another close it, I'd like to see how much "stuff" people put into the system. ___ OTRS mailing list: otrs - Webpage: http

[otrs] Sending HTML email in OTRS

Hi, Has anyone configured or modiifed OTRS to send HTML emails? There was a posting by Chris Reurings on otrs dev about 3 years ago regarding modifying the OTRS to send HTML emails, but there was no resolution. If someone knows how to do this, please email me. Thanks in adavnce. -James __

RE: [otrs] Double Chucking Email

Come on i'm the only one? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Wojciechowski Sent: Monday, December 11, 2006 3:21 PM To: User questions and discussions about OTRS.org Subject: [otrs] Double Chucking Email Anyone ever had a problem

Re: [otrs] Ticket merge gives error, OTRS 2.1.3

1. OTRS returns a generic "Error" web page, but with no error detail at all Did you remove the white space character from the TicketNumber field's ending? -- Valkai Jozsef ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.

Re: [otrs] Ticket merge gives error, OTRS 2.1.3

Hi, I've the same problem here. I found that deleting the e-mailaddress from the 'To' field (it is filled-in automatically) does NOT produce the error and DOES merge the tickets. And: no mail is sent to the customer! It's not perfect, but it works for now. I suppose the bug has something to do wit