RE: [otrs] dtl how it works??

2006-12-19 Thread s taylor
Hello. Take a look at your browser's 'View Source' and you'll see that those tags isolate areas where calls to database data, etc. are placed upon execution of the script. Those tags don't show up in 'View Source' but the output from that dtl data chunk will. I guess they may be considered '

[otrs] Problem with MHT

2006-12-19 Thread Papy - Aideonline.com
Hi, Christian -I hope you read this msg ;p-, at the end of august (http://lists.otrs.org/pipermail/otrs/2006-August/012079.html), you asked for a MHT which can't be attach with an OTRS mail. This message appear: "Software error:can't have encoding base64 for message type message

Re: [otrs] Changes in v.2.1.3 and v.2.1.4?

2006-12-19 Thread Nils Breunese (Lemonbit)
s taylor wrote: Is there a way to find out which changes/bug fixes/updates are in these versions? Also, was the FAQ link to tickets fixed? You might want to subscribe to the announce list at http:// lists.otrs.org/ . 2.1.3 changelog: http://lists.otrs.org/pipermail/announce/ 2006/58.

Re: [otrs] Upgrading from 2.0.4 to 2.1.2(3)?

2006-12-19 Thread Danie
Hi Richard , No I did in fact not get any responses at all , which leads me to believe I either asked the wrong questions , or the upgrade is a smooth operation :P I did however do a test install (rpm) on a FC5 system , and I must say it went pretty well. Hi Daniel, Did you get favorable r