Hi Peter
Thanks for your fast reply.
In the FTP files i have found
the file you have indicated but what
should I check there for.
I have also found this line there:
print "usage: GenericAgent.pl [-c db || -c
'Kernel::Config::GenericAgentJobModule'] " .
pretty much like the one you wrote me
I a
No
A generic agent job is there to run a scheduled job without any
interaction/logging in (of course)
I use them in my two OTRS installations without any problems
But it is started by a cron job (which OTRS installs automatically)
So:
is Cron running?
is the Cron job running???
These
Hi Everybody
I have experimented a bit with the Generic agent
and (partly) understood that it does an automatic job only when
an admin log ins to the web intewrface and runs it.
Is that true?
if noty how to configure this god damn generic agent that it does
his f** job every ten or whatever m
