Re: [otrs] POP3 and SSL (idea)

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Miguel, please update the package to the new version, since there have been some improvements. The new version is available here: http://www.cape-it.de/download/Postmaster%20Mail%20Account-0.1.0.opm ...since I included the perl packages for IMAPC

Re: [otrs] IMAP on Windows

Hi Torsten, I scheduled that task to run every 5 minutes, but all it seems to do is open the text file, now actually run it. Am I doing something wrong? Should I be scheduling it some other way? Cheers ~Chris On 3/22/07, Torsten Thau <[EMAIL PROTECTED]> wrote: -BEGIN PGP SIGNED MESSAG

[otrs] SSL Module

Hi Guys, Whenever I try to use IMAPS on my windows machine, I get this error: Error: Module 'IO::Socket::SSL' not found! This happens in Webmail and in the standard PostMaster script. Can anyone tell me how to install/fix this please? Cheers! ~Chris

[otrs] Otrs 2.04: Adding field to Ticket

I've been testing OTRS for a few weeks now. Great code, but one major question that I missed in the docs. How can I had a field to the default ticket? Just a simple text field for Company Serial Number. Thanks, Steve Kennedy-Williams ___ OTRS maili

[otrs] UTF-8 problems

Help needed. I try to set OTRS 2.0.4 in UTF-8. I have set UTF-8 for DefaultCharset . When I set LogModule: to SysLog and LogModule::SysLog::Charset: to UTF-8 there is problem to fetch emails with popMasterpop3.pl : Can't create PID PostMasterPOP3, because it's already running and after popMas

[otrs] POP3 and SSL (idea)

Hi again, my fault. I just tryed to install the package WITHOUT extracting it from the zip file. Unzipped and inastalled. Seems OK. I´ll test it and report about it Thanks againg, Miguel Hi Torsten, When trying to install (using the package installer) you very interesting package (it

[otrs] POP3 and SSL (idea)

Hi Torsten, When trying to install (using the package installer) you very interesting package (it definitly should be in next OTRS version!!) in 2.1.5 in debian+php 5.1.x, I get the following error: Software error: Can't use an undefined value as a HASH reference at ../..//Kernel/System/Pa

[otrs] Test---

Does this email come thru? I asked it before and even though I searched the archives I still have not gotten an answer. Can anyone help? Thanks, Jim -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim McBurnett Sent: Sunday, March 25, 2007 10:50 PM To: Use

Re: [otrs] Free Fields in OTRS 2.1.6

Hello Alexander, On 3/26/07, Alexander Scholler <[EMAIL PROTECTED]> wrote: Hi Jan, Jan Henkins schrieb: > Hello all, > > I've got a wonderful OTRS 2.0.4 setup that does everything we need it to > do, except for the nice statistics you can do in 2.1 and newer. That is > why we would like to upg