I have had the same problem a few times. I searched for the e-mail that
was first stuck in the POP box and deleted it by hand. After that
problem disappeard. Once the reason was a large attachment, the second
time it were strange characters in the name of the sender.
-Oorspronkelijk bericht---
Search the archives. This was answered a few months ago.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Marcos Kamada
Sent: Wednesday, March 28, 2007 9:10 AM
To: otrs@otrs.org
Subject: [otrs] Survey Tools
How can I use the Survey Tools?
There is some Adm
On 3/28/07 1:56 PM, "Peter van Beugen" wrote:
> If you use utf-8 it could be a problem with a "strange" character in de
> e-mail. Search the list for this problem.
*shrug* The emails that create tickets are generated by a web form, then my
replies are using OTRS. I don't think I'm typing any un
If you use utf-8 it could be a problem with a "strange" character in de
e-mail. Search the list for this problem.
Regards, Peter
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Wes
Plate
Verzonden: woensdag 28 maart 2007 19:43
Aan: OTRS
Onderwerp: [otrs] Du
Our OTRS system is acting strangely. I returned from a few days holiday to
find that many tickets were duplicated, each new ticket three minutes
apart-- maybe OTRS isn't deleting the messages off the POP server and thinks
an old email is a new ticket?
Separately, often when trying to send a rep
Call perl:
"Perl c:\otrs\blah\blah\postmasterpop3.pl"
(if the perl.exe is in your path statement). You could also probrably
associate an application with that filetype but doing it the way I said
before is a more "correct" way to do it.
HTH,
Andy
On 3/27/07 10:18 PM, "Chris Watt" <[EMAIL PRO
What kind of error is that?
Why nobody respond messages in this forum?
Regards,
Kamada
[Wed Mar 28 12:07:18 2007] [error] [client 192.168.11.154] [Wed Mar 28
12:07:18 2007] index.pl: ^
[Wed Mar 28 12:07:18 2007] [error] [client 192.168.11.154] [Wed
How can I use the Survey Tools?
There is some Administrador Manual of the OTRS Modules?
Regards,
Marcos Mina Kamada
_
MSN Hotmail, o maior webmail do Brasil. http://www.hotmail.com
