Hi all,
I'm having glacial progress with getting otrs (Debian) to authenticate
with Active Directory.
I've have trawled the archives and I'm still not even sure the setup
I'm after can be done.
I have a standard structure of OUs
Customer and Agent account are distributed throughout the OUs
I'd l
Does anyone know how to work the webwatcher with OTRS. I'm using Fedora as
my host.
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Support
Does anyone know a way to get around this ?
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Dave Wojciechowski
Sent: Wednesday, June 06, 2007 5:34 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Using Tabed browser & Next Page
Hr
Great thanks!
_
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Carlos G. Oyarzabal
Sent: Thursday, June 07, 2007 3:42 PM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] Can't save changes to core framework
Hi
files ZZZ* and otrs/Kernel/C
Hi
files ZZZ* and otrs/Kernel/Config/Files/ path must be writeable
I did assign its content to otrs user using chown command
I did solve so
Carlos
México
_
De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de
Tequila Schramm
Enviado el: Jueves, 07 de Junio de 2007 02:30 p
Sysconfig framework (281) - core
_
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Carlos G. Oyarzabal
Sent: Thursday, June 07, 2007 3:25 PM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] Can't save changes to core framework
Could you speci
Could you specify the path where the changes you want to make?
sysconfig => framework => ??
_
De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de
Tequila Schramm
Enviado el: Jueves, 07 de Junio de 2007 01:53 p.m.
Para: 'User questions and discussions about OTRS.org'
Asunto: RE:
Im using Fedora. There is no error messages at all. When I make my changes
and hit update, it simple goes back to default. Its the weirdest thing to
me!
_
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Carlos G. Oyarzabal
Sent: Thursday, June 07, 2007 2:45 PM
To: 'Us
Hi,
What is your OS?
Is shown an error message?
Carlos,
México
_
De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de
Tequila Schramm
Enviado el: Jueves, 07 de Junio de 2007 01:35 p.m.
Para: otrs@otrs.org
Asunto: [otrs] Can't save changes to core framework
Hi,
In the
Hi,
In the core frame, when I make changes to the FQDN, AdminEmail and
Organization fields and click up, everything goes back to default and my
changes are not saved. Anyone have any idea why?
Kind Regards,
Tequila Schramm
Network Administrator
MacGregor Golf Company
229-420-7106
_
Hello,
I want only to let the filter to update tickets and other mail should be left
alone.
Is that possible ?
Thanks,
Kevin
>>> "Maurice James Ny" <[EMAIL PROTECTED]> 7/06/2007 13:09 >>>
Have you gotten it to work?
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED
Have you gotten it to work?
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Torsten Thau
Sent: Wednesday, June 06, 2007 2:39 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] NewTicketReject.pm
-BEGIN PGP SIGNED MESSAGE-
Has
Agents open tickets on behalf of customers from the agent interface.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, June 06, 2007 8:09 AM
To: otrs@otrs.org
Subject: [otrs] Agents adding tickets
Hi all,
I'm pretty new
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