RE: [otrs] Aditional packages for otrs 2.2.0

2007-06-23 Thread s taylor
Hello. Admin => Package Manager (listed under the Misc column). HTH From: "Jesús M. Navarro" <[EMAIL PROTECTED]> Reply-To: "User questions and discussions about OTRS.org" To: OTRS Subject: [otrs] Aditional packages for otrs 2.2.0 Date: Sat, 23 Jun 20

[otrs] ldap customer auth

2007-06-23 Thread craig
Hello, I've ldap authentification set up and working perfectly (thanks to all those whose tutorials were available by Google). Now I'd like (but perhaps this is simply not possible ?) to let customers login from another LDAP server (AD actually), I can see them from an admin login but when the

[otrs] Aditional packages for otrs 2.2.0

2007-06-23 Thread Jesús M. Navarro
Hi all: I'd want to test the Calendar and FAQ modules on my 2.2.0 install, but I can't find them. Where can I find it? Or is it that there won't be adittional modules till 2.2.0 becomes stable (I don't think so since the demo site does load them)? Oh! and by the way... is there any docs about

[otrs] FAQ Issues

2007-06-23 Thread Paul O'Neill - Valista
We have been using OTRS for 4 years now and have grwon with it :-) In the past we have used the FAQ feature briefly but now we would likt to pick it up again. We had FAQ installed from a very early version and our admins used the package installer to install the latest one. The install was sucessfu

Re: [otrs] Viewing all tickets in a queue

2007-06-23 Thread Gabriele D'Andrea
1) Is it possible to see all tickets in a queue? At present when a ticket in the 'systems' queue is owned by another member, I can't see it. You can do a Search, or you could enable Status/View from the Sysconfig Hope this helps... Gabriele - Original Message - From: "Mark Moore" <[