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You wrote:
> Kaiser, Hans wrote:
>
> is it possible to define a Massmerge by the GenericAgent? If so, how?
>
> I am running otrs 2.04 ubuntu dapper default setup.
>
Your e-ma
Kaiser, Hans wrote:
is it possible to define a Massmerge by the GenericAgent? If so, how?
I am running otrs 2.04 ubuntu dapper default setup.
Hello again,
is there no possibility to use the merge in the genericAgent?
Isn't it possible? It would be kind, if I could get
Thanks for using the LIGHT i.T. Request Tracker System.
Your email has been received and a new ticket has been created.
You wrote:
>
> Hi,
>
> is there a way to use otrs for internal tickets between 2 agents?
>
> I tryed different ways: I created 2 new "personal" queues for each agent and
> 2
Hi,
is there a way to use otrs for internal tickets between 2 agents?
I tryed different ways: I created 2 new "personal" queues for each agent and 2
new external email address to use it as the recipient address for a new ticket,
but it did not worked.
In my mind it should be an option to use
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You wrote:
> Hello,
>
> Is there someone who can help me with this problem??
>
> greetings, Rene
>
Your e-mail will be answered by a human asap.
Your LIGHT i.T. Team
Hello,
Is there someone who can help me with this problem??
greetings, Rene
2007/8/30, DupliPrint, CD en DVD duplicatie <[EMAIL PROTECTED]>:
>
> Hello,
>
> I've made some new queues (for example 'hardware problems') and new
> groups ('intern users' and 'extern users')
>
> When I connect the q
Thanks for using the LIGHT i.T. Request Tracker System.
Your email has been received and a new ticket has been created.
You wrote:
>
> > is it possible to define a Massmerge by the GenericAgent? If so, how?
> >
> > I am running otrs 2.04 ubuntu dapper default setup.
>
> Hello again,
Your e-mail
> is it possible to define a Massmerge by the GenericAgent? If so, how?
>
> I am running otrs 2.04 ubuntu dapper default setup.
Hello again,
is there no possibility to use the merge in the genericAgent?
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