RE: [otrs] (no subject)

2008-01-13 Thread Maurice James Ny
Does this act as some sort of ticket reindexing. I deleted a number of tickets in the past, does this clean up the database? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Torsten Thau Sent: Saturday, January 12, 2008 2:53 AM To: User questions and

Re: [otrs] (no subject)

2008-01-13 Thread Torsten Thau
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi there, Maurice James Ny schrieb: Does this act as some sort of ticket reindexing. I deleted a number of tickets in the past, does this clean up the database? ...no it does not (if you refer to something like vacuum or some other db-own

[otrs] After getting incoming pop3 Email, email on server is deleted. Any way to stop this?

2008-01-13 Thread otrspublic
Hi, I did a clean Windows install this weekend and everything seems to be working well, despite the fact that I'm a totally new to this. I do however, have some questions: 1) In my setup OTRS is retrieving POP3 emails from my ISP provided server. After retrieval OTRS deletes the messages from

[otrs] help please

2008-01-13 Thread Will Lowe
When I try to go to sysconfig I get a blank page. Everything else seems to be working ok. I do get this in the log: [Sun Jan 13 20:15:01 2008] -e: Attempt to free unreferenced scalar: SV 0x2aaac83846a0, Perl interpreter: 0x2aaabc3478b0 at /var/www/otrs//Kernel/System/Config.pm line 1251. I

Re: [otrs] After getting incoming pop3 Email, email on server is deleted. Any way to stop this?

2008-01-13 Thread Michael Mansour
Hi, Hi, I did a clean Windows install this weekend and everything seems to be working well, despite the fact that I'm a totally new to this. I do however, have some questions: 1) In my setup OTRS is retrieving POP3 emails from my ISP provided server. After retrieval OTRS deletes the

[otrs] use diagnostics

2008-01-13 Thread Frank Hauptle
Hi everyone, When I run my stats script on our OTRS server, it causes OTRS to die with a message about diagnostics (This is the windows server version, it doesn't do it on the Linux version.) Where is use diagnostics specified in OTRS? many thanks Frank UWA business school.

Re: [otrs] After getting incoming pop3 Email, email on server is deleted. Any way to stop this?

2008-01-13 Thread otrspublic
Michael, Thanks for your reply. Now that I have thought more about stating the question, I forgot to mention that I have the SendmailModule set to use SMPT, not the default of Sendmail. I think it has something to do with the Windows install. BJ - Original Message - From:

Re: [otrs] After getting incoming pop3 Email, email on server is deleted. Any way to stop this?

2008-01-13 Thread Michael Mansour
Hi BJ, Michael, Thanks for your reply. Now that I have thought more about stating the question, I forgot to mention that I have the SendmailModule set to use SMPT, not the default of Sendmail. I think it has something to do with the Windows install. Ok, if it's SMTP then your mail is

[otrs] Torna-te um pioneiro do Portal Emprego.pt.

2008-01-13 Thread rukinhas
To view the message, please use an HTML compatible email viewer! ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for

[otrs] Company - Customers relation.

2008-01-13 Thread Sveinung Røsaker
print Hello World. I am very happy with OTRS, and the way its built. Very easy to configure and modular. I need help to understand(see the light). (_Question 1_)Where does the Company innformation show up? I cannot see it in the zoom or customer info. I guess its connected via the Customer