[otrs] POP3 Authentication Failed

2008-05-09 Thread Sabeer Ahamed
Hi All I have configured POP3 setup in OTRS My POP3 server is opne access and i am able to use my POP3 account and everthing is fine But When I configured POP3 acount with OTRS it gives me the error *[Thu May 8 19:30:02 2008][Error][main::FetchMail][162] Auth for user ** [EMAIL PROTECTED] <[EM

Re: [otrs] Illegal division by zero at ../..//Kernel/System/Stats.pmline 1581.

2008-05-09 Thread Vince Deli
Worked like a charm!! Thank you! Vince > Date: Fri, 9 May 2008 08:03:55 +0200> From: [EMAIL PROTECTED]> To: > otrs@otrs.org> Subject: Re: [otrs] Illegal division by zero at > ../..//Kernel/System/Stats.pmline 1581.> > Hi Vince Deli> > you have to > delete it from your database.> > i.e. dele

Re: [otrs] Specifying font sizes

2008-05-09 Thread Harry Cruz
Hello, To do that, you must create your own company theme and change the corresponding css and .dtl files. That's no hard task. Refer the the Admin and Developer OTRS Manual. There's comprehensive information on such topics in there. Still, some companies provide out-of-box themes for installatio

[otrs] LDAP Connection Error

2008-05-09 Thread Leigh Reed
Hi, After installing OTRS on a new server we now frequently get an LDAP connection error. This error is: Software error: Can't connect to 192.168.1.10: IO::Socket::INET: connect: Unknown error at C:/OTRS/otrs//Kernel/System/CustomerUser/LDAP.pm line 117. For help, please send mail to the web

Re: [otrs] SugarCRM and OTRS

2008-05-09 Thread Mikhail Pauw
Hello Hassen, What you're doing sounds very interesting. In that stage of the development are you now? Greets, Mikhail From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of hassen ben slima Sent: vrijdag 9 mei 2008 11:22 To: User questions and discussions about OTRS.org Sub

Re: [otrs] Phone number

2008-05-09 Thread hassen ben slima
Dear sabeer, For entering the phone number when you create a user, you need to create new column with DB and modify source code. If you know not, please send your dossier "kernel" and nom of your DB. I'm engineer in NTIM EDI, my project is "Middleware between Sugarcrm and OTRS". Greetings, Hassen

Re: [otrs] SugarCRM and OTRS

2008-05-09 Thread hassen ben slima
Hi kai, No, I have a developper Middware between OTRS and Sugarcrm. I use Otrs and Sugarcrm. Greetings, Hassen 2008/5/9 Kai Osthoff <[EMAIL PROTECTED]>: > Hi Hassen! > > > > Do you've a running implementation of otrs in SugarCRM? > > > > Greetings, Kai > > > > > > *Von:* [EMAIL PROTECTED] [mai

Re: [otrs] SugarCRM and OTRS

2008-05-09 Thread Kai Osthoff
Hi Hassen! Do you've a running implementation of otrs in SugarCRM? Greetings, Kai Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von hassen ben slima Gesendet: Freitag, 9. Mai 2008 10:49 An: User questions and discussions about OTRS.org Betreff: Re: [otrs] SugarCRM and O

Re: [otrs] SugarCRM and OTRS

2008-05-09 Thread hassen ben slima
Dear OTRS, I'm Hassen a student engineer, my project is "Middleware between Sugarcrm and OTRS". Please let me know how I can help you further. Greetings, Hassen ben slima ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs