Re: [otrs] Postmaster Mail Account

Hi, Dunno if it's the same we're talking about, but... I had a similar problem with v. 2.2.4 on Windows. Appeared to be the Cronw job that didn't run properly. No events recorded in otrs log, but the cronw log said: [2008/06/04 08:05:01] Process 1608 finished. Exit code: 3221225477 (Access Deni

Re: [otrs] Postmaster Mail Account

Hi all, Can anyone maybe point me in the right direction here. It seems like the cron job that is supposed to fetch the mail from the postmaster account is not running automatically. I am using OTRS 2.3.1 with ITSM 1.2.1 on a Windows 2003 server. Any advise will be creatly appreciated. R

[otrs] mysql: max_connections problem

Hello, since we've done the update from 2.0.4 to 2.3.1 (spent some days testing 2.2.7 before applying the patches for 2.3.1), we're have massive problems with the number of database-connections. Our MySQL database (5.0.51) runs on a different server, with the customer user data stored in a sepa

Re: [otrs] Uninstall to Re-Install

HI Everyone, I have ubuntu 8.04 with OTRS and I have another server ubuntu with Zimbra, but can not receive any mail. Someone can help me? On Mon, Aug 18, 2008 at 1:51 PM, Adriano Amaral <[EMAIL PROTECTED]> wrote: > HI Alex, > > If you you're using Linux and rpm's do a rpm -d of otrs, also be

Re: [otrs] Uninstall to Re-Install

HI Alex, If you you're using Linux and rpm's do a rpm -d of otrs, also be sure to delete the DB under Mysql. If you compile the tar, just delete the directory and clear the DB as well. Adriano Alexandre Silva a écrit: Hi Everyone,   How can I completely uninstall OTRS 2.3.1 i

[otrs] Uninstall to Re-Install

Hi Everyone, How can I completely uninstall OTRS 2.3.1 in order to make a fresh-clean new installation of the same version? Please let me know Thanks Alex ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org

[otrs] OTRS 2.3.1 for Windows and POP3S

HiI have OTRS 2.3.1 for Windows on a Windows 2003 Server. Let me know if this version of OTRS has support for POP3S or IMAPS on a Windows 2003 Server. Thanks in advance. _ Explore the seven wonders of the world http://search.msn

Re: [otrs] Postmaster Mail Account

Thanks, I had a look at the post. However, the fetch mail does not seem to work at all. Unless I run it manually by clicking on "Run now!" it never fetches the email from the pop3 account. Any suggestions? Pieter On 18-Aug-08, at 5:28 PM, Nils Breunese (Lemonbit) wrote: Pieter de Vries wro

Re: [otrs] Postmaster Mail Account

Pieter de Vries wrote: I have setup the Postmaster Mail Account and tested it by sending email to it. Works fine if I click on "Run Now!". My question is however, how often does it check for new mail and can this setting be changed so it looks more often? http://lists.otrs.org/pipermail/o

[otrs] Postmaster Mail Account

Hi All, I have setup the Postmaster Mail Account and tested it by sending email to it. Works fine if I click on "Run Now!". My question is however, how often does it check for new mail and can this setting be changed so it looks more often? Thanks, Pieter ___

[otrs] Viewing Locked Tickets MailBox All

I'm having a little trouble locating the area in SysConfig where to add the FreeText fields when I view my locked tickets "MailBox All". I have 3 FreeText fields that I created: Location, Room#, and Phone Ext. If I open the ticket I can see the fields to the right of the workorder. If I click on Lo