anyone? 2008/12/22 sol sol <solle...@gmail.com>
> hi, > in the customer interface there is the field ówner´ for the ticket. > Standard it show the username of the owner, (f.e . : abbbbb) > where can i find the settings to change this to the first and/or last name > of the owner? (f.e. aaa bbbb) > > I really cant find it , and it would be stupid to change all the agent user > id´s.. > > thanks! >
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