Marco Vannini wrote:
has the remote machine port 3306 open ?

On Fri, Jun 5, 2009 at 1:55 PM, Katta, Lokesh Katta Subramanyam <lokesh...@cgi.com <mailto:lokesh...@cgi.com>> wrote:

    Yes. I created an user with privileges to access from anywhere.
    But the error I get is that the <systemname> is not allowed to
    connect to mysql.

    Best Regards,

    Lokesh K S

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    *From:* otrs-boun...@otrs.org <mailto:otrs-boun...@otrs.org>
    [mailto:otrs-boun...@otrs.org <mailto:otrs-boun...@otrs.org>] *On
    Behalf Of *Marco Vannini
    *Sent:* Friday, June 05, 2009 4:09 PM
    *To:* User questions and discussions about OTRS.
    *Subject:* Re: [otrs] is it mandatory for OTRS and mysql to be
    there in thesame box.

    does the remote mysql has an access available from any place for
    the user that you are trying to use ?

    On Fri, Jun 5, 2009 at 12:06 PM, Katta, Lokesh Katta Subramanyam
    <lokesh...@cgi.com <mailto:lokesh...@cgi.com>> wrote:

    Hi All,

    While creating the database using the installer, I am getting
    errors if I mention the database location to be a different system
    other than the localhost. Unable to get what could be wrong. Has
    anyone tried it?

    Best Regards,

    Lokesh K S


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In some distros the parameter bind-address is set to localhost in the the my.cnf. Comment it and restart mysql.

regards,
Reto
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