Re: [otrs] OTRS 2.4.1's new text editor does not support RTL languages like Persian

2009-07-25 Thread Afshar Mohebbi
Hi Michiel, I checked your link out. But unfortuantely It does not support any RTL language at all. It does not support changing direction from left-to-right to right-to-left. Should they eanble something to entering RTL text be enabled? A RTL language like Persian or Arabic is written from right

[otrs] OTRS Multi Ldap authentication and FAQ update

2009-07-25 Thread Wayne Fallows
We are currently evaluating OTRS and version 2.4.1. We are using MSAD for the majority of the users and OpenLdap for another set of users. I have configured the Config.pm file as shown in the http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=219. A user MSAD can authenticate but a us

Re: [otrs] OTRS 2.4.1's new text editor does not support RTL languages like Persian

2009-07-25 Thread Michiel Beijen
Afshar, I know there is no setting ContentLangDirection in RichTextEditor by default, what I meant is that it IS a configuration setting and you could add it to RichTextEditor.dtl if you'd want to use it. Too bad that it does not alleviate your problem. Can you please verify for me - as my Arabic

[otrs] A blog post about OTRS static and dynamic stats

2009-07-25 Thread Afshar Mohebbi
Hi all, I've a posted a small posting about OTRS static and dynamic reports and their difference. This may help someone someday! http://afsharm.blogspot.com/2009/07/understanding-otrs-stats-reports.html Afshar Mohebbi - OTRS ma

Re: [otrs] OTRS 2.4.1's new text editor does not support RTL languages like Persian

2009-07-25 Thread Afshar Mohebbi
Dear Michiel, There was not a setting in "RichTextEditor.dtl". Instead of it I added following: oFCKConfig.Config["ContentLangDirection"] = 'rtl' ; It worked but not helped so much. I tried "ctrl+right shfit" in IE too, but does not help too. All 2 solution can force the editor to accept the tex