Re: [otrs] Customer Portal Help!

2009-09-05 Thread Shawn Beasley
Tim, On 04.09.2009, at 22:31, Timothy J. Deerinck wrote: Shawn, Thanks for the tip, however, what is the best way to link Customer Companies with Queues? You could try an ACL. Search http://faq.otrs.org -- Shawn Beasley sh...@otrs.org Computers make work that one would not have with

Re: [otrs] FW: reg: importing incidents:

2009-09-05 Thread LQ Marshall
Can't say for sure but there is a cvs import script.  What it's exact use is I don't know, but you may want to look. LQ murli wrote: Do we have the below provision in OTRS?   MurliManohar TenthPlanet From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of murl

[otrs] FW: reg: importing incidents:

2009-09-05 Thread murli
Do we have the below provision in OTRS? MurliManohar TenthPlanet _ From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of murli Sent: Friday, September 04, 2009 11:02 AM To: otrs@otrs.org Subject: [otrs] reg: importing incidents: Hi all, I have an incident lo