Your syntax is a little off If this was an upgrade, you may also want to
make sure your users table is not 'users' instead of 'system_user2' also.
$Self->{DatabaseDSN} = "DBI:ODBC:driver={SQL
Server};Server=server\SQLEXPRESS,1433;database=OTRS;uid=otrsuser;pwd=123456;";
OTRS has released updates based on security issues before. I would expect
that, given time to incorporate the security update, and roll it into a minor
OTRS update, it could very easily handled, even through the Admin interface's
Package Manager. Though, I can't speak for OTRS themselves, obv
Excuse me I do not speak English only Spanish.
I'm installing OTRS 2.4.5 with MSSQL 2005 and is showing me the following error
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Wed Nov 4 15:25:56 2009
Message: [Microsoft][Administrador de controladores ODBC] No se encuentra el
nom
I agree with you all on having dependencies embedded but this lack with the
meaning of os's update tools beeing in many case used to cover security and
bug issue...
So how could one reconcile that problems ?
I'll use CPAN or yum released file ...
On Wed, Nov 4, 2009 at 7:24 PM, Tony Evans wr
Hi Michiel,
I really like the idea of including them in OTRS in otrs/Kernel/cpan-lib.
That makes sense, and is completely sane. I was unaware OTRS would chose from
that directory over the systems own files, and it makes me happy to utilize
this option. It would make snagging a module an
Hi all, is there any way to change the order of the navbar buttons?
I'm especially interested in moving the logout button to the end of the
navbar.
Thanks
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OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.
Ah, you mean the *state* 'Removed'. I've missed that, sorry.
Just add 'removed' as an option
toTicket::Frontend::AgentTicketBulk###StateTypein Admin > SysConfig.
hth,
-
Michiel Beijen
R&D
OTRS AG
Norsk-Data-Str 1.
61352 Bad Homburg
Deutschland
T: +31 (0) 6457 42418
F: +49 (0) 9421 56818-18
I:
Hi Michiel, ok,
But the action of "REMOVED" is no longer available when I run the Bulk Action.
Tks,
Date: Wed, 4 Nov 2009 09:32:50 +0100
From: m...@otrs.org
To: otrs@otrs.org
Subject: Re: [otrs] Option REMOVED in Bulk Action.
Hi Rodrigo,
In the OTRS versions before 2.4 the Bulk Acti
Hi Rodrigo,
In the OTRS versions before 2.4 the Bulk Action was implemented as a
frontend module (meaning that you'd have a button on the top of your screen,
just like "Ticket" and "QueueView", to do a bulk action).
In 2.4, the bulk action has been integrated in the S/M/L view of the
tickets. You
