What’s the error you get on IIS?
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of ravi
shanker
Sent: Saturday, 6 February 2010 2:00 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] ticket creation using API
Hi James,
Have tried this example,the
Very easy mistake to make!
By default the customer interface will allow customers to create
tickets, fyi.
The customer interface allows a customer to login and see tickets they
have created, and tickets their company has created. For this to work
you need to set the CustomerID on their acc
Hi Dennis,
Actually it's a known bug in OTRS:
http://bugs.otrs.org/show_bug.cgi?id=4658 - you can subscribe to the
bugzilla to be kept up-to-date with the progress on that one.
You can however set attachments to "Invalid", or re-use them, as a
workaround in the mean time.
Kindest regards,
--
Mic
