Hi,
Do the same with this for users. Hope this help
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
#$Self->{'Customer::AuthModule::LDAP::Host'} = 'ldapserver';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} =
'ou=Yourusers,dc=domain,dc=local';
$Self->{'C
> I have my max allowed packet size set to 1BG
You should have it in my.cnf [mysqldump] section too (and rebember to
restart mysql if you make some change to cnf file).
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Has anyone else seen this error while backing up?
Backup /mnt/backup2/2010-04-20_15-08/Config.tar.gz ... done
Backup /mnt/backup2/2010-04-20_15-08/Application.tar.gz ... done
Dump MySQL rdbms ... sh: line 1: 30737 File size limit exceededmysqldump -u
otrs -phot -h localhost otrs
>/mnt/backu
>you need to assign standard responses to the Queues first.
>This can be done in the admin area, second row "Queues & Responses".
Thanks.
I realized that with a little help from the forum (
http://forums.otrs.org/viewtopic.php?f=61&t=4525&p=18682&sid=2f12ad86a15987bb03a9fe1288329ee8#p18682
)
My customers are also authenticated through LDAP but they can't seem to
log in because they do not have a valid password. I have found an
article that mentions that even though customers are authenticated
through LDAP they have to be pulled to the local database to be able to
log-in. However, I ha
Hi,
On 19.04.2010, at 16:12, Sebastien Bory wrote:
> [ 'UserCustomerIDs', 'CustomerIDs', 'customer_ids', 1, 0, 'var', '', 0 ],
seems to be ok.
Can you post a bit more, like apache error log or otrs log or the whole Map
configuration?
Nils Leideck
--
Nils Leideck
Senior Consultant
nils.
Hi,
On 19.04.2010, at 10:03, Jan Johansson wrote:
> I am a new user to OTRS (2.4.7 running on Ubuntu Server), and I have hit a
> snag.
> Mail seem to work, Notification goes out, incomin gtickets are pulled by
> Postmaster into my queue.
> When I open a ticket, I see that it was sent by
> "fir
Hello again. I’m now able to get my OTRS server to use Microsoft’s AD to allow
user login. Again, I’ve taken my config from:
http://wiki.otrs-forum.de/index.php?title=Using_OTRS_with_Microsoft_Active_Directory
(Thank You to Michiel Beijen)
My Config.pm is nearly identical to the one l
Hi,
I'm newbbie!!
I must add a textfield or a list in a request, but this field are visisble
onlly for some kind of request not for all!
Tnx a lot
Franz
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Not work Customer authentication via LDAP
In my ldap i have:
ou=gpoups whith groups list
ou=users whith users list
in groups i have
cn=customers with customers list
Now, config otrs for customers ldap authentication:
customer authentication settings:
$Self->{'Customer::AuthModule'} = 'Ker
Hello!
We have 1 user database, but we have also users working for several
companies/departments, where it is a must for us to be able to list
this information.
The information itself is available through a SOAP service, and I can
write a parser easily, but what I need to know is; is it possible i
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