[otrs] Forum: not receiving the "activation e-mail"

I’ve registered to the http://forums.otrs.org/ some days ago (2010-07-15) and an “activation e-mail” e-mail has not arrived yet. Trying to log on leads to “The specified username is currently inactive. If you have problems activating your account, please contact a board administrator.” - I’ve used

Re: [otrs] Sharing tickets across customer users

Hi Nils, I got CustomerIDs field to appear. I reread http://doc.otrs.org/2.4/en/html/x1801.html from the top. First section 11.2.1 shows sample configuration of backend db. My Config.pm did not have $Self->{CustomerUser} = { blah blah blah } that sample did so I copied that into Config.pm. Went

[otrs] Create ticket and send email to customers via OTRS API

Hi, I would like to create tickets via SOAP interface. I have two problems. 1. However tickets get created succesfully otrs does not send email to customers. 2. I set the mimetype (I would like to send html emails) but they only display in plain text. Thanks in advance. Regards., Sandor http:/