[otrs] Time Accounting Package - Reporting

Hi, I'm working with OTRS 2.4 and i have installed Time Accounting Package Version 1.3.3 The reporting section of this module,does not alow to get any customized report of the information loaded trought this module. Is there any way to get de information trought the Stats module of the OTRS?? Can a

Re: [otrs] Customer User link to Config Item class elements

Hi, > I've tried to search Customer in Owner field. Everything seems to be ok, > but when I click select button to add customer to Config Item nothing > happen (Owner field became cleared). Is it a bug? There's no bug. It is most likely related to a wrong/incomplete customer user backend configu

Re: [otrs] Customer User link to Config Item class elements

mmmh, no. it's strange, mine is working. did you selected the desired once before pressing select ? On Wed, Jul 28, 2010 at 10:25 AM, Egor Tsilenko wrote: > On 07/27/2010 02:50 PM, Marco Vannini wrote: > > It looks as in the attach ( I know gif is deprecated but it is smaller ;) ) > > > > > On

Re: [otrs] Customer User link to Config Item class elements

On 07/27/2010 02:50 PM, Marco Vannini wrote: It looks as in the attach ( I know gif is deprecated but it is smaller ;) ) On Tue, Jul 27, 2010 at 12:40 PM, Egor Tsilenko wrote: On 07/27/2010 12:03 PM, Marco Vannini wrote: AFAIK no but it is po