Re: [otrs] deleting ticket

2010-08-21 Thread Mark Schouten
Hi, On Fri, 2010-08-20 at 16:42 -0500, Leonardo Certuche wrote: > Hola Julio > > Para borrar tickets creados por error, puedes usar el Agente Genérico. > Más información en http://doc.otrs.org/2.4/en/html/x1459.html It would be really great if people could stick to the English language. I've see

[otrs] Hashing algorithm

2010-08-21 Thread Iyad Al-Hindi
Hi all Our current LDAP password hashing algorithm is set up for SSHA and OTRS is using MD5 . Is there a convenient way to fix/ configure this ??? thanks for the help - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archi

Re: [otrs] OTRS 3.0 - Wild Guess Release Date?

2010-08-21 Thread Martin Gruner
Hi Hugh, Dec 1st is the target date for OTRS 3.0. We are very grateful for all testing / bug reports (bugzilla, please). Regards, mg Am 20.08.10 22:52, schrieb Hugh Kelley: > I am planning an OTRS deployment within the next two weeks. I have > been testing the 3.0 beta and am comfortable that w

Re: [otrs] Install 2.4.7

2010-08-21 Thread John Espiro
Not sure if this is related... If I run: scripts/apache2-perl-startup.pl I get: apache2-perl-startup.pl: Use of uninitialized value in pattern match (m//) at scripts/apache2-perl-startup.pl line 30. Status: 500 On 8/21/2010 10:31 AM, John Espiro wrote: > Hi Edson - > > I did not clear out the

Re: [otrs] Install 2.4.7

2010-08-21 Thread John Espiro
Hi Edson - I did not clear out the old apache file... but it looks to be the same as the new one: # added for OTRS (http://otrs.org/) # $Id: apache2-httpd-new.include.conf,v 1.5 2008/11/10 11:08:55 ub Exp $ # -- # agent, admin and customer frontend ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" Al