Hi Mike,
Thanks for your mail, but your solution doesn't work. I have only Add a
new Attachment. in a left panel and in the right panel, attachments are
listed but I can only change attributes
I try this :
I have downloaded the most recent version of AdminAttachment.pm and
Hi,
Can I safely assume that databases created with OTRS 3.0.0 beta5 can
also be used with the final 3.0.0 version or (of not) that tools will
become available to convert the database?
Thanks,
--
--Jos Vos j...@xos.nl
--X/OS Experts in Open Systems BV | Phone: +31 20 6938364
--
We've upgraded our OTRS installation from 2.4.5 to 2.4.8 and I'm receiving
the following error after each ticket creation:
-
Error: Module Kernel/Modules/.pm not found!
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: MSWin32 Time: Thu Oct 21 13:16:28 2010
Message: Module
Hello Everyone,
I am trying to use the provided backup.pl script to backup up my OTRS
installation on Ubuntu Linux.
The first part of the script works fine, but I get an error during the
database dump:
Dump MySQL rdbms ... mysqldump: Got error: 1045: Access denied for user
'otrs'@'localhost'
Hello,
shot in the dark here:
You could crypt your password using /opt/otrs/bin/CryptPassword.pl, paste it
in your Config.pm and see if backup.pl works
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 21 October 2010 12:19, Mark Novak m...@risecorp.com wrote:
Hello
I had a problem with the password as it had characters that messed up
the script.
I solved it by resounding the variable with quote marks but I might as
well changed the password.
W dniu 2010-10-21 20:19, Mark Novak pisze:
Hello Everyone,
I am trying to use the provided backup.pl
Hello there,
I have a question regarding the use of Escalation on GenericAgent.pm that
hopefully some of you could kindly answer.
The following example is found at
/opt/otrs/Kernel/Config/GenericAgent.pm.examples
'move escalation ticket to experts' = {
# get all tickets with these
