Hi,
I've setup the SOAP interface and the iPhone module.
It works great but when replying to a ticket, I can't assign a next status.
The field is preset with "open" and touching it displays "Warning, There are no
options available for this field. Please contact your administrator for
assistance"
I know some people are working on updating the Fedora package for
OTRS; in my opinion it would be nice if we could get OTRS in EPEL
(Extra Packages for Enterprise Linux). Or do you think it would be
best if we'd set up an extra repository for RHEL/Centos and
Debian/Ubuntu systems, that sysadmins c