[otrs] How to replicate OTRS on another machine when attachments are getting stored in FS

2011-06-03 Thread Amit Sharma
Hi,   I have OTRS 2.4.7 working successfully on Linux box from past 1 year. MySQL was configured in replication mode and the DB was getting successfully replicated when the attachments were begin stored in DB.   Of late I have moved to FS for attachments and from them on replication has started

Re: [otrs] Firefox does not remember otrs agent password

2011-06-03 Thread LQ Marshall
Did you verify that firefox has not been told to not remember passwords for OTRS; I've never had trouble settomg FF to remember userpasses. -LQ - Original Message - From:Frank Thommen To:"User questions and discussions about OTRS." Sent:6/3/2011 16:33 Subject:Re: [otrs] Firefox does not

Re: [otrs] Firefox does not remember otrs agent password

2011-06-03 Thread Marius Vaitiekunas
On Fri, Jun 3, 2011 at 11:32 PM, Frank Thommen wrote: > Marius Vaitiekunas wrote: >> >> Hello, >> >> As you can see in a subject, firefox does not remember otrs agent >> password. Chrome does. Anybody know, how to change this behavior? >> Thank You. > > It's anyway always best if passwords are rem

Re: [otrs] Customer -> New Ticket, filter queue based on ticket type

2011-06-03 Thread Marius Vaitiekunas
On Fri, Jun 3, 2011 at 8:10 PM, wrote: > Hello! > In the Customer Web -> New Ticket I want the queues to be filtered based on > what ticket type the customer has selected. I have managed to get the > similar thing to work where the service list is filtered based on what queue > the customer chose

Re: [otrs] Firefox does not remember otrs agent password

2011-06-03 Thread Frank Thommen
Marius Vaitiekunas wrote: Hello, As you can see in a subject, firefox does not remember otrs agent password. Chrome does. Anybody know, how to change this behavior? Thank You. It's anyway always best if passwords are remembered by humans and not by software :-) frank --

[otrs] Customer -> New Ticket, filter queue based on ticket type

2011-06-03 Thread niklas.johansson
Hello! In the Customer Web -> New Ticket I want the queues to be filtered based on what ticket type the customer has selected. I have managed to get the similar thing to work where the service list is filtered based on what queue the customer chose, but this on I stay without luck so far. Here

Re: [otrs] Firefox does not remember otrs agent password

2011-06-03 Thread LQ Marshall
I've had similar things occur in the past. I deleted the saved paswords from the browser, exited and the re-saved them. Ding:-) gl -LQ - Original Message - From:Matas To:otrs@otrs.org Sent:6/3/2011 4:36 Subject:Re: [otrs] Firefox does not remember otrs agent password On 06/03/2011 10:5

Re: [otrs] Permission denied errors on index.pl in admin section

2011-06-03 Thread Jefferson Davis
Just to be clear, I've tailed the apache access and error logs while recreating this error. NOTHING pops up as an error. There is a message about a successful redirect. As such I have no target to shoot at. No telemetry that points to anything specific. And if it WERE a webserver issue I would b

Re: [otrs] Firefox does not remember otrs agent password

2011-06-03 Thread Phil Bieber
For me, this problem occurred after we switched to the 3.x series... Cheers Phil -- It might be just possible, by lying very still in a cellar somewhere, to get through a day without committing a crime. But only just. And, even then, you were probably guilty of loitering. - Terry Pratchett: Feet of

Re: [otrs] Firefox does not remember otrs agent password

2011-06-03 Thread Mark Dissington
>>> On 03/06/2011 at 08:55, Marius Vaitiekunas wrote: > Hello, > > As you can see in a subject, firefox does not remember otrs agent > password. Chrome does. Anybody know, how to change this behavior? > Thank You. Works fine here on FF 4.0.1 with OTRS 2.4.10, username and password both filled i

[otrs] OTRS 3.08 Win version pop3 mail does not automatically fetch

2011-06-03 Thread Devrim Kirkavak
Hi, We have been using otrs 2.4 and migrated to clean install 3.08 last week. When I used the web installer and finished the configuration, pop3 mails does not get automatically fetched. (pop3 mail goes to selected queue). I checked the crond jobs but couldn't find anything wrong. Is there anyon

Re: [otrs] Firefox does not remember otrs agent password

2011-06-03 Thread Phil Bieber
This probably relates to the way the login form is created on both pages. There are some differences in the way the form is shown, but nothing strikes me as overly unusual... Cheers Phil -- It might be just possible, by lying very still in a cellar somewhere, to get through a day without committing

Re: [otrs] Firefox does not remember otrs agent password

2011-06-03 Thread Muhammad El-Sergani
I'd really like to have this as well on FF. On Friday, June 3, 2011, Matas wrote: > On 06/03/2011 10:55 AM, Marius Vaitiekunas wrote: > > Hello, > > As you can see in a subject, firefox does not remember otrs agent > password. Chrome does. Anybody know, how to change this behavior? > Thank You. >

Re: [otrs] Firefox does not remember otrs agent password

2011-06-03 Thread Matas
On 06/03/2011 10:55 AM, Marius Vaitiekunas wrote: Hello, As you can see in a subject, firefox does not remember otrs agent password. Chrome does. Anybody know, how to change this behavior? Thank You. Same problem here:) I could just add a note, that Firefox DOES remember password, but it DOE

[otrs] Firefox does not remember otrs agent password

2011-06-03 Thread Marius Vaitiekunas
Hello, As you can see in a subject, firefox does not remember otrs agent password. Chrome does. Anybody know, how to change this behavior? Thank You. -- mv - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://li