On Thu, Jul 7, 2011 at 5:49 PM, Mikael Kermorgant
wrote:
>
> Maybe someone would have an answer if I reformulate the question this way :
>
> I've setup http basic auth in a non blocking way. If a user is
> authenticated in apache's realm, he logs in directly in otrs.
> But if he's not, he's presen
Hello Rogerio,
"reply -> empty Answer" - should work for sure also for ad.hoc
customers. (In my case nearly anyone is a ad-hoc customer, we don not
have many otrs-registered clients)
As far as I can see, the notifications are only used to store Infos
which should NOT be posted to anyone, but i
Hello Rogerio,
Let me check and get back to you, maybe I'm just wrong :-)
I setup the system sometime ago and quite frankly never needed auto
responses and such.. so I didn't really dig deep into the whole thing.
On Friday, July 8, 2011, Rogerio F Cunha wrote:
> El-Sergani,
>
> Could you explain
