Just tried it now, created a ticket, and set the state to waiting confirmation, it sent the survey, then I created another ticket, and did the same process, it didn`t send the survey, created another more 5 tickets, and none of then sent the surveys.
What could it be? 2011/8/5 Leonardo Certuche <leonardo.certu...@itconsultores.com.co> > Did you restart apache after that? > Did users empty cache before trying? > > > **Leonardo Certuche > www.itconsultores.com.co > Medellín, Colombia > > > > On 5 August 2011 16:07, Wagner <wagner...@gmail.com> wrote: > >> Leonardo, >> >> When I changed the file you said, It worked, but just once, one user >> received the survey, the others didn't >> >> What could it be? >> >> May I send you the file? >> >> Thanks >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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