Re: [otrs] Signature on new tickets

2011-08-21 Thread Muhammad El-Sergani
Hi Jean, What exactly is the question? To edit the default signature, or to choose a signature when creating a new email? If the first, then yes you can do so; Admin --> Signatures. If the second, every Queue has a signature tied to it, and every new ticket has to be put into a queue manually. S

[otrs] Signature on new tickets

2011-08-21 Thread Jean BROW
Hi, Anyone know how I can be able to choose signature when I create new tickets? It is the default signature, but I cannot change it... Regards. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org