Removing STRICT_TRANS_TABLES from my.ini seems to resolve the issue.
(thanks to M-100it from the forums)
--
/Sune T.
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Sune T.
Tougaard
Sent: 24. august 2011 12:03
To: otrs@otrs.org
Subject: [otrs]
Hi,
Is it possible to change the text of the main menu items somehow? I greped in
the dtls, but all I found was AAATicket.dtl, but that looks more like a hash of
texts or something rather than a normal template.
Mainly I just want to get rid of the 'new phone ticket' thing as it's a bit
On 2011-10-06 12:41, Michiel Beijen wrote:
Hi Ugo,
the timeout field is used for auto unlocking of tickets. The until_time
field is used for storing the pending date.
Unfortunately the escalation times are not stored at the ticket level,
you would need to parse the ticket history to extract
On 2011-10-07 05:35, Muhammad Toha Supriyadi wrote:
Dear all,
i've already installed otrs. setting for webserver (apache) and mysql done.
but when i access otrs, always prompt error something like this :
Error Message: Module Kernel/Modules/AgentStats.pm not found
but if ichecked in
Sorry for changing the subject, but how do I reset the permissions?
could you give me a example using the otrs.SetPermissions.pl?
thanks
2011/10/11 Ugo Bellavance u...@lubik.ca
On 2011-10-07 05:35, Muhammad Toha Supriyadi wrote:
Dear all,
i've already installed otrs. setting for webserver
On 2011-10-11 11:13, Wagner wrote:
Sorry for changing the subject, but how do I reset the permissions?
could you give me a example using the otrs.SetPermissions.pl
Google is your friend.
http://wiki.otrs.org/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_%2810.4%29
Hi Michiel,
unfortunately 'use utf8;' does not work, so far I've managed to do what
I want regular expression filtering its start with '[RegExp] ^ string'
or end with '[RegExp] string $'
El 10/10/11 15:25, Michiel Beijen escribió:
Hi José,
On Mon, Oct 10, 2011 at 18:18, José Francisco Luis
done, i remove this setting on httpd.conf :
#Location /otrs
#ErrorDocument 403 /otrs/index.pl
#SetHandler perl-script
#PerlHandler Apache::Registry
#Options ExecCGI
#PerlSendHeader On
#PerlSetupEnv On
#/Location
On Tue, Oct 11, 2011 at
