Re: [otrs] help me

Run the command under sudo. Ekram wrote: Hi, When i am running the database check i found the following error. It is a fresh installation on debian6. root@newotrs:/opt/otrs# perl -w /opt/otrs/bin/otrs.CheckDB.pl DBD::Pg::st execute failed: ERROR: permission denied for relation valid at /opt/

Re: [otrs] help me

What user are you logging into the database as? It looks as if the user you are using does not have th correct database permissions. Make sure the user that you are using to log into the database has been granted the correct permissions OTRS (3.0) docs for Database installation (scroll down to the

[otrs] help me

Hi, When i am running the database check i found the following error. It is a fresh installation on debian6. root@newotrs:/opt/otrs# perl -w /opt/otrs/bin/otrs.CheckDB.pl DBD::Pg::st execute failed: ERROR: permission denied for relation valid at /opt/otrs/Kernel/System/DB.pm line 553. ERROR: OT

[otrs] Frontend::RichText

Hi all, Quick question regarding RichText... We currently have "Core::Web::Frontend::RichText" set to "No" as I do not want replies from our helpdesk sent in Rich Text, however this option disables the viewing of emails sent to us in HTML and converts them to plain text. Is there a way to still