[otrs] /etc/init.d/otrs status

2012-02-29 Thread Marco Ferreira
Hi all, After upgrade for last version otrs-3.1.1, I have this message, this is a bug ? ttpd (pid ) is running... Checking database connection... Trying to connect to database DSN: DBI:mysql:database=otrs;host=localhost; DatabaseUser: otrs It looks Ok!done. Checking OTRS Scheduler service.

Re: [otrs] change

2012-02-29 Thread DM_Julio Angulo
Hi Steve thanks, I will check the permissions and settings in more detail, I tell them what I find. Julio De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Steven Carr Enviado el: Martes, 28 de Febrero de 2012 04:59 p.m. Para: User questions and discussions about OTRS.

Re: [otrs] Postmaster filter - possible to forward email automatically?

2012-02-29 Thread Michiel Beijen
Hi Andy, On Wed, Feb 29, 2012 at 09:39, Andy Wodfer wrote: > Ok, we need to forward automatic emails from a certain source, say > @email.com to another email address outside of OTRS (2.4.7). I can't change > the address this email is sent to, but I was hoping there was a way in > Postmaster Filte

Re: [otrs] Postmaster filter - possible to forward email automatically?

2012-02-29 Thread Steven Carr
No it can't, you would need to use something like procmail to incept the incoming mail and process it to filter and redirect those emails then pass the rest to OTRS. Steve On 29 February 2012 08:39, Andy Wodfer wrote: > Ok, we need to forward automatic emails from a certain source, say @ > ema

[otrs] Postmaster filter - possible to forward email automatically?

2012-02-29 Thread Andy Wodfer
Ok, we need to forward automatic emails from a certain source, say @ email.com to another email address outside of OTRS (2.4.7). I can't change the address this email is sent to, but I was hoping there was a way in Postmaster Filter or somewhere else that can be set to: from: @email.com forward: a