Re: [otrs] MyHammerQueueViewByCustCont and OTRS 3.1.1

2012-06-08 Thread Muhammad El-Sergani
Hello Mike, Did you get any chance to work on this? Or could you point out a similar package? Thanks //M On Sun, Feb 19, 2012 at 1:12 PM, Michiel Beijen wrote: > The package uses FreeTimeFields, since these are no longer available > in 3.1.x the package has to be ported to 3.1 to leverage the

Re: [otrs] Add CustomerName in Dashboard (OTRS 3.1)

2012-06-08 Thread ml ml
okay, then lets patch it! ;-) Mario > > Mario, > > I've been looking to add this info myself. Apparently it is not a widely > requested (or needed) feature, as the platform is on its nth iteration and > its not been added, nor do many search results come up. So perhaps you and I > are the rar

Re: [otrs] Add CustomerName in Dashboard (OTRS 3.1)

2012-06-08 Thread Dominic Ridolfo
> Message: 4 > Date: Fri, 8 Jun 2012 10:49:39 +0200 > From: ml ml > Subject: Re: [otrs] Add CustomerName in Dashboard (OTRS 3.1) > To: otrs@otrs.org > Message-ID: > > Content-Type: text/plain; charset=ISO-8859-1 > > anyone? > > On Wed, Jun 6, 2012 at 5:30 PM, ml ml wrote: >> Hello, >>

Re: [otrs] Add CustomerName in Dashboard (OTRS 3.1)

2012-06-08 Thread ml ml
anyone? On Wed, Jun 6, 2012 at 5:30 PM, ml ml wrote: > Hello, > > i would like to have a Customers Company Name column in my dashboard. > > Using: $QData{"CustomerID","26"} works. > > But $QData{"CustomerName","26"}  seems to be Empty. Where do > i define the Customer Company Name? > > I guess i

[otrs] Help - > Error Updating Master/Slave Package from 1.2.1 to 1.8.1

2012-06-08 Thread S . Krueger
Hi ! during the update of the Master/Slave Package from version 1.2.1 to 1.8.1 I get the following error-message. We use otrs version 3.0.11. Maybe someone can help me ! Thanks, Stefanie Krüger Backend ERROR: OTRS-CGI-68 Perl: 5.10.1 OS: linux Time: Wed Jun 6 17:21:47 2012 Message: Can't insta