Dear Sir,
Thank you for response.I did not found any errors in log file.
Is i am following correct procedure or not as mentioned in my previous mail?.
Note: 1. I found help for using virtual host for single instance of OTRS.
There they used it for configuring three virtual hosts
one for
Hi,
i need some help with notifications for Responsible (not Owner). I cant turn
off that (assigned to you and new note for ticket) notifications.
Please help me to resolve that problem.
Thx
Emilia
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OTRS mailing list: otrs -
For what it's worth...
From a support point of view: this isn't an official support mailing list,
we are a bunch of people who help if we can, if no one has done this before
then chances are there isn't a detailed procedure. You may want to contact
OTRS support directly but that is £$€ and my gut
Hi, just check the logs, indeed.
It is absolutely possible to deploy like this, and I have deployed
multiple setups like this. One of the gotchas is you'll NEED to have a
different vhost for each OTRS instance. So you can for instance do
'helpdesk.mycompany.com' and 'helpdesk-test.mycompany.com'
@Adi: If this is production, I'd strongly recommend it, but to better
answer your question would be based upon:
- what your intention is with this install (test, dev, production?)
- load: active agents, expected number of tickets, attachment
expectations
- version you're attempting to
i can't found informations about the creation of new skin, have you any
documents?
On 6 July 2012 17:49, Mike Eduard m...@znuny.com wrote:
Hi Stefano,
On 7/6/12 17:18 , Stefano Ricci wrote:
i'm new of this software, and i have a question about the skin of
customer portal...
it's possible
