[otrs] Link CI in Create Ticket

Hello: I want know if is possible to enable one Link CI dropdown or autocomplete from Create Email Ticket or Create Phone Ticket. Thanks - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipe

[otrs] Fwd: Hide Name, Incident State and Deployment State in Config Item definition

Is it possible to hide Name, Incident State and Deployment State in Config Item definition? These fields are created in each class that I wrote even if they are not declared. I've a special case that I must hide at least the Name field. -- Att. Bruno Galindro da Costa --