BTW if you want to test - here is Win32 version 0.44.
http://users.otrs.com/~mb/perl-Win32-0.44.zip == to install it, simply
unzip the contents in ..\StrawberryPerl\perl\site\lib
--
Mike
On Sat, Jun 22, 2013 at 2:22 PM, Michiel Beijen michiel.bei...@gmail.comwrote:
Hi Bogdan,
First of all,
Hi All,
OTRS notification system sending customer notification and customer also
replying email ticket update is fine. Customer some time set as auto reply like
I am out office like some other auto reply . this type auto reply how stop
anybody let know
Postmaster filter option I set subject
Create postmaster filters to look for the mail headers...
x-auto-response-suppress
x-autorespond
precedence or x-precedence with value auto_reply, bulk or junk
auto-submitted with value auto-replied
From...
It looks like you have disabled Rich Text mode, the screenshots show
the content as plain text which doesn't support lists.
Steve
On 24 June 2013 14:36, KalyanaChakravarthy MP
kalyanachakravarthy...@cybertech.com wrote:
Hi all
Ticket Note text area number and bulleted list not working .
Has anyone tried integrating OTRS within SharePoint? I have LDAP
authentication configured for my OTRS dev environment and everything works
great. We would like to be able to plug OTRS into webparts so that users have
a single site on the intranet to go to. It would be nice if it passed
Wenn ich LDAP für die Username/Passwort Authentifizierung nutze, wie
weiss OTRS dann auf welche Queues der User zugreifen darf?
--
Ralf Hildebrandt Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.deCampus Benjamin Franklin
http://www.charite.de
Hi,
On Mon, Jun 24, 2013 at 02:01:18PM +0200, Ralf Hildebrandt wrote:
Wenn ich LDAP für die Username/Passwort Authentifizierung nutze, wie
weiss OTRS dann auf welche Queues der User zugreifen darf?
entweder pflegst Du die Usernames in der lokalen DB und nutzt die
klassische Role/User