Re: [otrs] Problem upgrading to 3.2.8 on Windows (cause?: old HTTPD binaries in latest installer?)

2013-06-24 Thread Michiel Beijen
BTW if you want to test - here is Win32 version 0.44. http://users.otrs.com/~mb/perl-Win32-0.44.zip == to install it, simply unzip the contents in ..\StrawberryPerl\perl\site\lib -- Mike On Sat, Jun 22, 2013 at 2:22 PM, Michiel Beijen michiel.bei...@gmail.comwrote: Hi Bogdan, First of all,

[otrs] customer auto reply stop

2013-06-24 Thread KalyanaChakravarthy MP
Hi All, OTRS notification system sending customer notification and customer also replying email ticket update is fine. Customer some time set as auto reply like I am out office like some other auto reply . this type auto reply how stop anybody let know Postmaster filter option I set subject

Re: [otrs] customer auto reply stop

2013-06-24 Thread Steven Carr
Create postmaster filters to look for the mail headers... x-auto-response-suppress x-autorespond precedence or x-precedence with value auto_reply, bulk or junk auto-submitted with value auto-replied From...

Re: [otrs] text area number and bulleted list not working

2013-06-24 Thread Steven Carr
It looks like you have disabled Rich Text mode, the screenshots show the content as plain text which doesn't support lists. Steve On 24 June 2013 14:36, KalyanaChakravarthy MP kalyanachakravarthy...@cybertech.com wrote: Hi all Ticket Note text area number and bulleted list not working .

[otrs] Sharepoint integration possibilities?

2013-06-24 Thread Marty Hillman
Has anyone tried integrating OTRS within SharePoint? I have LDAP authentication configured for my OTRS dev environment and everything works great. We would like to be able to plug OTRS into webparts so that users have a single site on the intranet to go to. It would be nice if it passed

[otrs-de] LDAP Anbindung für Authentifizierung

2013-06-24 Thread Ralf Hildebrandt
Wenn ich LDAP für die Username/Passwort Authentifizierung nutze, wie weiss OTRS dann auf welche Queues der User zugreifen darf? -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebra...@charite.deCampus Benjamin Franklin http://www.charite.de

Re: [otrs-de] LDAP Anbindung für Authentifizierung

2013-06-24 Thread Florian Edlhuber
Hi, On Mon, Jun 24, 2013 at 02:01:18PM +0200, Ralf Hildebrandt wrote: Wenn ich LDAP für die Username/Passwort Authentifizierung nutze, wie weiss OTRS dann auf welche Queues der User zugreifen darf? entweder pflegst Du die Usernames in der lokalen DB und nutzt die klassische Role/User