[otrs] TimeAccounting Delete Projects and Users

2013-08-30 Thread Esteban Monge
Hello folks: I need delete some users and project from TimeAccounting, but I don't where I can make these. Some knows how I can delete projects and users from TimeAccounting. Regards - OTRS mailing list: otrs - Webpage: http:

[otrs] question about ticketupdate

2013-08-30 Thread Rene Stoutjesdijk
we're running happily the api calls for ticketcreate. now we also would like to close the ticket via an api call. I do get the impression that we've to do this via the webservices and then the TicketUpdate. We're doing a ticketupdate with state closed and the ticketnumumber included, but keep ge