Hi Mathias
For example I want to send out some sort of alert - saying the network is going
to be interrupted for a time.
I would like to 'Tickets > New Email Ticket' then when I choose 'From queue'
have queue called 'Network Advisory' for example which contains a text temple
(this I can do) but
Hi Paul,
could you give a little more detail about this?
Which addresses do you want to prepopulate?
--Mathias
Am 17.10.13 13:36, schrieb Paul Simons:
Hello
Is there any way of pre-populating the To: and CC: fields in a response email?
Thanks in advance
Paul
Hi ALL
I have following issue:
a new note is added
- if now an update is made to either the ticket Type or a new state one can see
a short refresh (a small animation next to these fields) and the ticket
priority changes for the first available one in the list.
-Ticket priority very high chang
