Re: [otrs] Queue names do not appear in the 'From Queue' New Email/Phone ticket, instead shows '<>'

Hi All, I have read your issue regarding to mentioned below, So you need to create an "Access List" to categorize each queue which belong to and has its Agent. Yousef Hamad -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Leah Kelly Sent: Wednesda

[otrs] Queue names do not appear in the 'From Queue' New Email/Phone ticket, instead shows '<>'

Hello, I am the admin for a relatively new OTRS 3.3.1 install, and have ran into an odd problem which I have not been able to remedy or find a solution for online. It could have been that I changed something, though I cannot find what it would have been. Here’s my problem: When creating a ne

[otrs] Queue names do not appear in the 'From Queue' New Email/Phone ticket, instead shows '<>'

Hello, I am the admin for a relatively new OTRS 3.3.1 install, and have ran into an odd problem which I have not been able to remedy or find a solution for online. It could have been that I changed something, though I cannot find what it would have been. Here’s my problem: When creating a ne